State of MSP Security Maturity Report

Breaking through the Plateau

MSPs are at the most significant inflection point in their history. Our research reveals that 79.3% remain at or below the "Foundational" level of security maturity—creating what we call the maturity plateau. This presents an unprecedented opportunity to differentiate from the competition and rapidly scale your business.

MSPs must either break through this plateau to capture remarkable business outcomes or risk stagnation. With careful planning and focused execution, MSPs can elevate into trusted security advisors for businesses across all industries and sizes, commanding higher prices and attracting better clients.

The Benefits of Security Maturity

By breaking through the maturity plateau, MSPs can create competitive differentiation while increasing their ability to:

  • Command premium MRR (with some MSPs doubling revenue within 24 months)
  • Effectively implement comprehensive monitoring across all system types
  • Standardize security offerings
  • Attract higher-quality clients with better security awareness

In this report, we take a data-driven analysis of MSP's security maturity based on survey responses. Our analysis reveals that MSPs who break through to the Repeatable and Adaptive levels don't simply acquire more security tools—they excel at standardization, process excellence, and comprehensive monitoring, creating significant competitive advantage in today's security-conscious market.

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