Building Cyber Resilience in SMB: From Hospitality to High-Tech Security
September 23, 2025
Join Ken Patterson from Todyl and Gabriel Sierra from Techvera as they explore how hospitality principles can transform MSP service delivery while building enterprise-grade cyber resilience for small and medium businesses. Together, they discuss the evolution from reactive IT support to proactive digital transformation, examine the critical importance of ideal client profiling, and reveal how relationship-driven approaches create lasting business success in the cybersecurity landscape.
Event Details
In this webinar, you'll gain actionable insights and practical strategies tailored for MSPs looking to differentiate their services through relationship-building, implement comprehensive cybersecurity solutions for SMBs, and create sustainable growth through strategic client selection. This webinar is essential for MSP owners and service leaders seeking to move beyond commodity IT support, establish themselves as trusted digital transformation partners, and build resilient security practices that protect both their clients and their business reputation.
Speakers
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Ken Patterson
Gabriel Sierra
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